Customer Service

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Shipping & Delivery

All orders will be delivered the Carole Park Distribution Centre and then placed on your next available stock order, unless advised otherwise by theappropriate Century staff member. 

For orders that require direct/urgent shipping, authorisation from the appropriate person is required. Any orders that are to be delivered direct tostore will charged back to the relevant user and in the case of Agents this amount will be deducted from their commission. 

Returns and Exchange Policy

See all information regarding returns and exchange HERE.

Viewing Orders

To view the progress of your orders and track shipments, visit the My Account section under 'Account and Sign-In' in the top right hand corner of the website. From there you can view detailed information about your previous orders.

Updating Account Information

To view or update your account information, including your email address or password, please visit the My Account section under 'Account and Sign-In' in the top right hand corner of this website.